LG ThinQ

Manage all your smart home devices seamlessly.

Connect your IoT-enabled home appliances directly to the LG ThinQ app.

Enjoy effortless product control, smart care features, and convenient automation—all in one simple solution.

■ Discover smart living through the Home tab.

- Remotely control your IoT appliances from anywhere via the app.

- Receive personalized recommendations to manage your appliances based on your usage history.

■ Experience ThinQ UP appliances that evolve with your needs.

- Personalize start and end melodies for various appliances.

- Download new wash, dry, and cleaning cycles for your compatible machines.

■ Find new ways to use your appliances.

- Explore expert laundry care techniques in the Discover tab.

■ Build smart routines to fit your lifestyle.

- Automatically turn on lights and air purifiers when you wake up.

- Save energy by having appliances power down automatically while you're on vacation.

■ Track your home energy consumption with ease.

- Use Energy Monitoring to compare your usage with local averages.

- Set savings goals and receive notifications to help you use energy more efficiently.

■ Handle support and service needs right in the app.

- Check your product’s status with the Smart Diagnosis feature.

- Schedule a service visit with a professional engineer for precise diagnosis and inspection.

■ Get instant answers about ThinQ appliances from our AI chatbot, available 24/7.

- The chatbot provides tailored responses based on your specific product and situation.

■ Find all your LG appliance manuals conveniently in one place.

- Access a library of content, including detailed function guides and essential usage solutions.

※ Available services and features may vary by product model and country or region.

The accessibility API is used solely to transmit user input from the TV remote control to the smartphone during the 'View Phone Screen on TV's Larger Screen' function within the LG ThinQ app.

We collect and use only the minimum information necessary to operate your smartphone.

* Access Permissions

Optional permissions are required for enhanced services. You can still use the app's core functions without granting them.

[Optional Access Permissions]

• Phone Calls

- To contact LG Customer Service

• Location

- To find and connect to nearby Wi-Fi during product setup.

- To set and save your home address in Manage Home.

- To provide location-based information, such as local weather.

- To use your current location for "Smart Routines."

• Nearby Devices

- To discover and connect to nearby Bluetooth devices when adding a product.

• Camera

- To set a profile photo.

- To scan and share a home or account QR code.

- To add products by scanning their QR codes.

- To take and attach photos in "1:1 Inquiry."

- To photograph and store purchase receipts when registering product details.

- For the AI oven's Cooking Record feature.

• Files and Media

- To upload and set a profile picture from your Photos.

- To attach photos in "1:1 Inquiry."

- To save purchase receipts when registering additional product information.

• Microphone

- To diagnose product status via Smart Diagnosis.

• Notifications

- Essential for receiving product status updates, important notices, benefits, and other information.

What's New in the Latest Version 5.0.30250

Last updated on Sep 4, 2024

• Get quick responses by using ‘Chat with LG’ for 1:1 inquiries.
• The Easy Retry feature simplifies resuming paused product registration from your last saved point.