RCM

Enhance your field operations with RCM, the innovative tool that seamlessly integrates with RecoveryConnect® and MRS web apps. Empower your field agents with instant access to real-time repossession assignment data, enabling them to make informed decisions and minimize the risk of wrongful repossessions. With RCM, agents can promptly update the status of a unit to "On Hook" and proceed with the asset recovery process at their convenience, ensuring safety and efficiency.

RCM's mapping feature revolutionizes the way drivers manage their tasks. By scanning custom icons, agents can efficiently run addresses, provide one-tap updates, set pick-up locations, and increase the number of units recovered. Create and save filters to tailor your map view to your agency's specific needs. Every asset recovery form in RCM captures detailed condition information and photos, automatically generating a comprehensive Condition Report that is promptly submitted to the client.

With RCM, you can:

• Customize map icons (Pro)
• Mark collateral as "On-Hook" with a single tap
• Streamline the Asset Recovery process for quick condition, photos, and personal property reporting
• Access real-time case information and addresses
• Quickly search your map (Pro)
• Mark "Favorite" cases for quick access
• Filter cases to efficiently run addresses
• Provide one-tap quick updates
• Benefit from auto-generated geo-updates
• Manage your To Do list to capture swift condition reports of recovered units

For any assistance with RCM, our dedicated support team is available 24/7. You can reach us by submitting a request through our "Contact Us" page or directly via our website at https://mbsicorp.com/contact/.

What's New in the Latest Version 3.0.33

Last updated on Oct 2, 2024

The latest update to RCM introduces a game-changing feature: case acceptance directly on mobile devices. Users can now accept or decline cases from the NEW CASES section on the home page. Enhance your workflow with the ability to long-press and multi-select cases, and refine your case management by searching or filtering based on client, case type, dates, or accepted status. Every action taken is meticulously logged in the case History for complete transparency and traceability.

For a detailed walkthrough on permissions, visit our YouTube video at https://youtu.be/rW0rJGe0Wr8. For information on our commitment to your privacy, please review our Privacy Policy at https://mbsicorp.com/privacy/.