FlySmart

A mobile application developed by the Malaysian Aviation Commission (MAVCOM).

Travel with confidence, knowing your passenger rights are secured with the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is pleased to elevate your travel experience by launching the FlySmart mobile app. Set up your consumer account with MAVCOM by simply providing your email address, name, and phone number**, and enjoy peace of mind knowing your rights protection is just a tap away.*

By registering on the FlySmart app, travelers can submit complaints* to MAVCOM regarding any flight service issues, non-compliance, or violations encountered during air travel. You can instantly capture photos and attach supporting documents to your reports to strengthen your case. Stay informed with notifications as your complaint progresses from submission to resolution, and monitor its status in real-time using the Case History list.

Keep abreast of essential travel information, including national flight disruptions, breaking travel news, and other major travel events, by receiving news broadcasts directly in your FlySmart app. With convenient in-app links to the FlySmart website and Facebook page, vital traveler rights information is instantly accessible at your fingertips.*

Download and install the FlySmart mobile app today and travel smarter with FlySmart!

*A continuous internet connection is required.

**Your personal data will be used exclusively for MAVCOM's complaint management purposes.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) New Features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bug Fixes
3) Design Improvements