The ninth anniversary of Fate/Grand Order was marred by controversy following a poorly-received update. The update introduced powerful new skills requiring significantly more "servant coins" to unlock than previously needed. This sparked outrage among players, especially those who had already invested heavily in the game. The increased demand for duplicate characters, now requiring eight (or nine) copies for five-star character skill maximization, felt like a step backward, particularly given the recent introduction of a pity system.
A Wave of Backlash and Threats
The negative reaction was immediate and intense. Players flooded the game's official Twitter with angry posts, some containing graphic death threats against the developers. While player frustration is understandable, the severity of these threats overshadowed legitimate concerns and created a negative image of the fanbase.
Developer Response and Apology
FGO Part 2's development director, Yoshiki Kano, issued a public apology, acknowledging the player's upset and anxiety. The developers announced several changes, including the ability to switch between unlocked append skills while retaining the original skill's level, and a promise to refund servant coins spent on Holy Grail summoning and provide compensation.
A Temporary Fix?
Despite these concessions, including 40 free pulls for all players, the core issue remains: the scarcity of servant coins and the high cost of maximizing characters. The increased duplicate requirement of eight copies continues to be a major point of contention. Players express concern that the developers’ past promises to improve servant coin acquisition haven't been fulfilled, leading to lingering distrust.
The situation highlights the challenge game developers face in balancing monetization strategies with player satisfaction. While the immediate crisis might be easing with compensation, the damage to the developer-player relationship needs addressing. Open communication and genuine engagement with player concerns are crucial for rebuilding trust. The community's enthusiasm is vital to the game's continued success.
Download Fate/Grand Order on Google Play now, and be sure to check out our article on Identity V's Phantom Thieves event.