The developers and publishers of Warhammer 40,000: Space Marine 2 have firmly stated that they are not aiming to transform the game into a "full live service" model, following a community backlash against events perceived as promoting "FOMO," or the fear of missing out. FOMO is a common strategy employed by live service games to drive player engagement and expenditure on limited-time virtual items, suggesting that missing the opportunity to acquire these items now means missing out forever.
This approach is often criticized for fostering an unhealthy dynamic between games and their communities. In 2021, new research commissioned by the UK's GambleAware charity highlighted how many games employ psychological tactics, such as FOMO, to encourage purchases of loot boxes. Although Space Marine 2 does not include loot boxes, the introduction of community events for unlocking exclusive cosmetics sparked concerns among players, some of whom labeled the game as moving towards a live service model.
In response to the backlash, Space Marine 2's publisher, Focus Entertainment, and developer, Saber Interactive, acknowledged the negative feedback on these events. They reassured the community that items available during the events would be accessible to all players at a later date, emphasizing that the events are meant to reward dedicated players by allowing them early access to cosmetics, not to create stress or frustration.
Focus Entertainment also announced a gesture of goodwill by offering the emblem-less Mk VIII Errant Helmet for free to all players who link their PROS account to Space Marine 2. This helmet, part of the Imperial Vigil community event ending on March 3, was previously exclusive to those who achieved victories with each of the six classes in Operations Mode by the deadline.
As players await the upcoming 7.0 update, which will introduce a new weapon, a new Operations map, and PvE Prestige Ranks, Focus and Saber have addressed concerns about content updates, outlining future plans for Space Marine 2. The game, which enjoyed a record-breaking launch and became the fastest-selling Warhammer video game, continues to evolve in response to community feedback.